Tenants

Frequently Asked Questions

Still have questions? Reach out to us for more information.

Please contact us to schedule a showing. Please list the dates and times that work best for you and we will do our best to accomodate your schedule.

Any adult over the age of 18 will fill out an application and pay the non-refundable application fee.

Yes. As part of your rental application, we will be requesting background checks from TransUnion that include a criminal, eviction, and credit history. 

 

If you have any concerns about what may be on the background check, please discuss this with us prior to paying for the rental application.

Yes. The security deposit will range between 1–2 months rent depending on the background screening.

Leases are normally 12months, but depending on property, short-term leases could be available. If so, a month-to-month lease would have an increase of 20% of the market rent. A 6 month lease would have an increase of $200 per month. A 9 month lease would have an increase of $100 per month. These are called "short-term lease fees"

 

We will work to get you moved in according to the timeline that woks best for you. Your move in date depends on the status of the property you will be leasing.

 

The Tenant Portal is an online tool provided for you at no cost. You will be able to:

  1. Pay your rent online.
  2. View your previous and upcoming payments.
  3. Add your renter's insurance information (if needed).
  4. Submit and track maintenance requests.
 

We are committed to providing fair, accurate information on the condition of every property.

We strive to ensure that all requests and questions are addressed in a fast, positive manner and to exceed your expectations. 

We are ready to fulfill your property rental requests and assist you in every way possible.

The lease determines what we are responsible for. Tenant caused damages will be repaired by us. If there are damages that are not covered, we will make the repairs and bill you for both labor and material. You will have 30 days to pay that.

 

The rent is due on the first of every month. We will allow you a 4 day grace period. If you pay anywhere between the 1st and the 4th, your rent is not late. If you pay on or after the 5th, there is a $10 per day late fee that retroacts back to the first.

Our preference is that you pay through your tenant portal so that you know that it posts to the correct account, it is posted immediately, and there is no possibility for it being misplaced.

Cash will never be accepted unless you are doing a physical application.

If the tenant portal is enabled for your property, you will receive an automated invitation to your email. 

Your Tenant Portal

Pay your rent, add your insurance, and even check the status of your maintenance requests online through our Tenant Portal.

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Our only goal is to help you find your perfect home – one that meets all of your needs and more. We’ll work tirelessly to make your rental experience as smooth and stress-free as possible.